Terms of Service

Last updated: august 12th 2025

These Terms govern your use of services provided by VICCIA AI PLATFORMS LLC ("VICCIA", "we", or "us"). By using our website, chatbots, or services, you accept these terms.

1. Services Provided

We offer subscription-based services in AI automation, chatbot deployment, SEO, email marketing, influencer content, and cloud infrastructure. Full details are outlined in your service agreement.

2. User Obligations

You agree to:

  • Pay your subscription invoices on time

  • Avoid any unlawful or abusive use of our tools

  • Keep your login info secure

  • Not reverse-engineer or replicate our services

3. Intellectual Property

You own deliverables we create for you (like websites, ads, chatbot scripts).
We retain ownership of:

  • Our proprietary software and tools

  • Infrastructure code

  • Backend automation

4. Billing & Renewals

Billing occurs via Square. All plans renew automatically unless you cancel 30 days before the next billing date. Early cancellations are subject to fees described in your subscription agreement.

5. Support Coverage

Support is provided based on your subscription tier. We are not liable for downtime, bugs, or misconfigurations unless you're covered by a maintenance plan.

6. Limit of Liability

Our maximum liability is limited to fees paid by you in the past 30 days. We’re not liable for losses resulting from downtime, marketing performance, or 3rd-party tools.

7. Termination

You may cancel anytime with 30-day notice. We may cancel if you breach this agreement. Upon cancellation:

  • You keep your deliverables

  • Support access and backend tools are revoked

8. Dispute Resolution

Before suing, you agree to:

  1. Try to resolve issues directly with us

  2. Attempt mediation

  3. Submit to arbitration in Florida
    Only if those fail can legal action proceed.

9. Modifications

We reserve the right to update these terms at any time. Continued use of our services means you agree to the latest version.

10. Contact

For questions, reach out to:
📧 support@vicciaai.com

You may:

  • Request a copy of your personal data

  • Ask us to correct or delete your data

  • Withdraw consent for marketing
    Email support@vicciaai.com for privacy-related requests.